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Comparing kept appointment rates when calls are made by physicians versus behavior health technicians in inner city hospital: literature review and cost considerations.
Agarin T, Okorafor E, Kailasam V, Agarin A, Philias W, Garcia D, Osuchukwu U, Fluyah D, Iheagwara C, Donovan D, Roberts C, Singh D, Nnadi C, Sharif Z. Agarin T, et al. Among authors: okorafor e. Community Ment Health J. 2015 Apr;51(3):300-4. doi: 10.1007/s10597-014-9812-x. Epub 2014 Dec 24. Community Ment Health J. 2015. PMID: 25536939 Review.