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Rodriguez HP, Ivey SL, Raffetto BJ, Vaughn J, Knox M, Hanley HR, Mangione CM, Shortell SM.Rodriguez HP, et al. Among authors: ivey sl.Jt Comm J Qual Patient Saf. 2014 Apr;40(4):148-58. doi: 10.1016/s1553-7250(14)40019-9.Jt Comm J Qual Patient Saf. 2014.PMID: 24864522Free article.