US Veterans' Experiences With VA and Non-VA Health Care

Terrence Liu; Brittani Garlick; Nora Metzger; Erica Paulos; Brady T West; Megan E Vanneman; Tanner J Caverly; Eve A Kerr; Jane H Forman; Angela Fagerlin; Jeffrey T Kullgren

doi:10.1001/jamainternmed.2024.6774

US Veterans' Experiences With VA and Non-VA Health Care

JAMA Intern Med. 2025 Feb 1;185(2):240-243. doi: 10.1001/jamainternmed.2024.6774.

Authors

Terrence Liu^{1

2}, Brittani Garlick¹, Nora Metzger¹, Erica Paulos¹, Brady T West³, Megan E Vanneman^{4

5

6}, Tanner J Caverly^{1

7}, Eve A Kerr^{1

2}, Jane H Forman¹, Angela Fagerlin^{4

6}, Jeffrey T Kullgren^{1

2

8}

Affiliations

¹ Veterans Affairs Center for Clinical Management Research, Ann Arbor, Michigan.
² Institute for Healthcare Policy and Innovation, Department of Internal Medicine, University of Michigan Medical School, Ann Arbor.
³ Institute for Social Research, University of Michigan, Ann Arbor.
⁴ Veterans Affairs Informatics, Decision-Enhancement and Analytic Sciences Center, Salt Lake City, Utah.
⁵ Department of Internal Medicine, University of Utah Spencer Fox Eccles School of Medicine, Salt Lake City.
⁶ Department of Population Health Sciences, University of Utah Spencer Fox Eccles School of Medicine, Salt Lake City.
⁷ Institute for Healthcare Policy and Innovation, Department of Learning Health Sciences, University of Michigan Medical School, Ann Arbor.
⁸ Department of Health Management and Policy, University of Michigan Medical School, Ann Arbor.

PMID: 39714833
DOI: 10.1001/jamainternmed.2024.6774

No abstract available

Plain language summary

This survey study reports veterans’ perception of the timeliness, patient-centeredness, affordability, and quality of the care, services, and facilities they receive across the US.