Developing and exploring the validity of a patient reported experience measure for adult inpatient diabetes care

Olga Kozlowska; Amy Tallett; Samuel Bond; Sarah E Mansbridge; Helen Aveyard; Crispin Jenkinson; Alexander Dudbridge; Nicky McRobert; Alistair Lumb; Rustam Rea; Garry D Tan; Helen Walthall

doi:10.1111/dme.15266

Developing and exploring the validity of a patient reported experience measure for adult inpatient diabetes care

Diabet Med. 2024 Apr;41(4):e15266. doi: 10.1111/dme.15266. Epub 2023 Dec 27.

Authors

Olga Kozlowska¹, Amy Tallett², Samuel Bond¹, Sarah E Mansbridge¹, Helen Aveyard¹, Crispin Jenkinson³, Alexander Dudbridge⁴, Nicky McRobert⁵, Alistair Lumb^{5

6}, Rustam Rea^{5

6}, Garry D Tan^{5

6}, Helen Walthall^{6

7}

Affiliations

¹ Oxford Institute of Applied Health Research, Oxford Brookes University, Oxford, UK.
² Picker Institute Europe, Oxford, UK.
³ Nuffield Department of Population Health, University of Oxford, Oxford, UK.
⁴ Chelsea and Westminster Hospital NHS Foundation Trust, London, UK.
⁵ Oxford Centre for Diabetes, Endocrinology and Metabolism, Oxford University Hospitals NHS Foundation Trust, Oxford, UK.
⁶ NIHR Oxford Biomedical Research Centre, Oxford, UK.
⁷ Oxford University Hospitals NHS Foundation Trust, Oxford, UK.

PMID: 38150334
DOI: 10.1111/dme.15266

Abstract

Aim: To develop and explore the validity of a Patient Reported Experience Measure (PREM) for adult inpatient diabetes care.

Method: 27 in-depth interviews were conducted to inform the development of the 42-item PREM which was cognitively tested with 10 people. A refined 38-item PREM was piloted with 228 respondents completing a paper (n = 198) or online (n = 30) version. The performance of the PREM was evaluated by exploring (i) uptake/number of responses and (ii) survey validity by investigating whether the PREM data were of adequate quality and delivered useful information.

Results: The PREM had low drop-out or missing data rates suggesting it was appropriately constructed. Analysis of item frequencies and variances, and problem score calculations concluded that questions provided sufficient score differentiation.

Conclusions: This new PREM allows for experiences of inpatient diabetes care to be measured, understood and reported on to help identify priority areas for improving care quality.

Keywords: Patient Reported Experience Measure; adult inpatient diabetes care; care quality; diabetes.

MeSH terms

Adult
Diabetes Mellitus* / therapy
Humans
Inpatients*
Patient Reported Outcome Measures
Quality of Health Care
Surveys and Questionnaires

Abstract

MeSH terms

Grants and funding