Trust or distrust? Neither! The right mindset for confronting disinformation

Abstract

A primary explanation for why individuals believe disinformation is the truth bias, a predisposition to accept information as true. However, this bias is context-dependent, as research shows that rejection becomes the predominant process in a distrust mindset. Consequently, trust and distrust emerge as pivotal factors in addressing disinformation. The current review offers a more nuanced perspective by illustrating that whereas distrust may act as an antidote to the truth bias, it can also paradoxically serve as a catalyst for belief in disinformation. The review concludes that mindsets other than those rooted solely in trust (or distrust), such as an evaluative mindset, may prove to be more effective in detecting and refuting disinformation.

Keywords: Disinformation; Distrust; Mindset; Truth bias.