Overview of Chatbots with special emphasis on artificial intelligence-enabled ChatGPT in medical science

Chiranjib Chakraborty; Soumen Pal; Manojit Bhattacharya; Snehasish Dash; Sang-Soo Lee

doi:10.3389/frai.2023.1237704

Overview of Chatbots with special emphasis on artificial intelligence-enabled ChatGPT in medical science

Front Artif Intell. 2023 Oct 31:6:1237704. doi: 10.3389/frai.2023.1237704. eCollection 2023.

Authors

Chiranjib Chakraborty^#¹, Soumen Pal^#², Manojit Bhattacharya^#³, Snehasish Dash², Sang-Soo Lee⁴

Affiliations

¹ Department of Biotechnology, School of Life Science and Biotechnology, Adamas University, Kolkata, West Bengal, India.
² School of Mechanical Engineering, Vellore Institute of Technology, Vellore, Tamil Nadu, India.
³ Department of Zoology, Fakir Mohan University, Balasore, Odisha, India.
⁴ Institute for Skeletal Aging and Orthopedic Surgery, Hallym University Chuncheon Sacred Heart Hospital, Chuncheon-si, Gangwon-do, Republic of Korea.

^# Contributed equally.

Abstract

The release of ChatGPT has initiated new thinking about AI-based Chatbot and its application and has drawn huge public attention worldwide. Researchers and doctors have started thinking about the promise and application of AI-related large language models in medicine during the past few months. Here, the comprehensive review highlighted the overview of Chatbot and ChatGPT and their current role in medicine. Firstly, the general idea of Chatbots, their evolution, architecture, and medical use are discussed. Secondly, ChatGPT is discussed with special emphasis of its application in medicine, architecture and training methods, medical diagnosis and treatment, research ethical issues, and a comparison of ChatGPT with other NLP models are illustrated. The article also discussed the limitations and prospects of ChatGPT. In the future, these large language models and ChatGPT will have immense promise in healthcare. However, more research is needed in this direction.

Keywords: AI; ChatGPT; Chatbot; large language models; medical use.

Publication types

Review

Grants and funding

This study was supported by Hallym University Research Fund and by Basic Science Research Program through the National Research Foundation of Korea (NRF) funded by the Ministry of Education (NRF-2020R1I1A3074575).