Automatic release of dermatology test results is associated with increased negative emotions and decreased trust in a retrospective analysis of 505 electronic patient portal messages

J Am Acad Dermatol. 2023 Nov;89(5):1058-1060. doi: 10.1016/j.jaad.2023.06.047. Epub 2023 Jul 7.

Authors

Julianne M Falotico¹, Asghar Shah², Amar D Desai³, Kaya L Curtis⁴, Shari R Lipner⁵

Affiliations

¹ Renaissance School of Medicine at Stony Brook University, Stony Brook, New York.
² Brown University, Providence, Rhode Island.
³ Rutgers New Jersey Medical School, Newark, New Jersey.
⁴ Weill Cornell Medical College, New York, New York.
⁵ Department of Dermatology, Weill Cornell Medicine, New York, New York. Electronic address: shl9032@med.cornell.edu.

PMID: 37422016
DOI: 10.1016/j.jaad.2023.06.047

No abstract available

Keywords: 21st Century Cures Act; EPIC; communication; electronic medical record; patient messages; test results.

MeSH terms

Dermatology*
Electronic Health Records
Emotions
Humans
Patient Portals*
Retrospective Studies
Trust