Strategies to maximize clinical efficiency while maintaining patient safety during the COVID-19 pandemic: an interview-based study from private practice dermatologists

J Dermatolog Treat. 2022 May;33(3):1503-1506. doi: 10.1080/09546634.2020.1836312. Epub 2020 Oct 21.

Abstract

Background: Many dermatologists have experienced significant changes to their practices due to the COVID-19 pandemic.

Objective: It is vital to recognize how the pandemic has affected dermatology practices and identify methods to maximize clinical efficiency while maintaining patient safety.

Methods: Private practice dermatologists in metropolitan areas were interviewed regarding various issues, including patient volume, types of visits or procedures being performed, screening for COVID-19, and operational modifications.

Results: On average, there was a 65.2% decrease in patient volume during the initial surge of the COVID-19 outbreak, which was improved to a 15.5% decrease in July 2020. Despite this reduction in patient volume, the proportion of acute dermatologic issues, biopsies performed, and skin cancer concerns were all increased compared to pre-COVID. All of the dermatologists reported notable changes in regards to scheduling, staff, operations, and workplaces.

Limitations: Interview participants were limited to metropolitan dermatologists mainly within the California region.

Conclusion: Improving patient communication, implementing protocols to facilitate social distancing, and utilizing teledermatology were reported to be essential to optimizing efficiency and safety. As the COVID-19 pandemic continues to evolve, it is important that dermatologists identify specific ways to practice efficiently and effectively, while mitigating the spread of the virus.

Keywords: COVID-19; dermatology practices; efficiency; patient safety; patient volume; teledermatology.

MeSH terms

  • COVID-19* / prevention & control
  • Dermatologists
  • Dermatology* / methods
  • Humans
  • Pandemics / prevention & control
  • Patient Safety
  • Private Practice