Digital process innovation in healthcare enables us to enhance functionality beyond what is enabled in physical process execution. However, the movement from paper artifacts and manual processes to the use of information and communication technologies (ICTs) to support healthcare delivery is challenging because system design requirements for digital processes can be much less structured and more difficult to define than for physical processes. This paper addresses the above issue and presents on our research in converting paper-based cancer symptom management practice guides to digital format for use by patients. We provide an overall architecture and three system design considerations for digital process innovation to support patient centered cancer symptom management.
Keywords: Digitization; patient centered; process innovation; symptom management.