Improved usability of a multi-infusion setup using a centralized control interface: A task-based usability test

PLoS One. 2017 Aug 11;12(8):e0183104. doi: 10.1371/journal.pone.0183104. eCollection 2017.

Abstract

The objective of this study was to assess the usability benefits of adding a bedside central control interface that controls all intravenous (IV) infusion pumps compared to the conventional individual control of multiple infusion pumps. Eighteen dedicated ICU nurses volunteered in a between-subjects task-based usability test. A newly developed central control interface was compared to conventional control of multiple infusion pumps in a simulated ICU setting. Task execution time, clicks, errors and questionnaire responses were evaluated. Overall the central control interface outperformed the conventional control in terms of fewer user actions (40±3 vs. 73±20 clicks, p<0.001) and fewer user errors (1±1 vs. 3±2 errors, p<0.05), with no difference in task execution times (421±108 vs. 406±119 seconds, not significant). Questionnaires indicated a significant preference for the central control interface. Despite being novice users of the central control interface, ICU nurses displayed improved performance with the central control interface compared to the conventional interface they were familiar with. We conclude that the new user interface has an overall better usability than the conventional interface.

MeSH terms

  • Adult
  • Centralized Hospital Services / methods*
  • Humans
  • Infusion Pumps*
  • Intensive Care Units / organization & administration
  • Middle Aged
  • Monitoring, Physiologic / instrumentation*
  • Monitoring, Physiologic / methods
  • Nursing Stations / organization & administration*
  • Surveys and Questionnaires
  • Task Performance and Analysis
  • User-Computer Interface*

Grants and funding

The research presented in this paper was made possible thanks to a UMCG Healthy Ageing Pilot grant filed under CD014.0031 nr 195. The funders had no role in study design, data collection and analysis, decision to publish, or preparation of the manuscript.