The problem with red, amber, green: the need to avoid distraction by random variation in organisational performance measures

BMJ Qual Saf. 2017 Jan;26(1):81-84. doi: 10.1136/bmjqs-2015-004951. Epub 2016 Mar 31.
No abstract available

Keywords: Control charts, run charts; Quality improvement; Quality measurement; Statistical process control.

MeSH terms

  • Benchmarking / organization & administration*
  • Benchmarking / standards
  • Delivery of Health Care / organization & administration*
  • Delivery of Health Care / standards
  • Denmark
  • Humans
  • Quality Indicators, Health Care / organization & administration*
  • Quality Indicators, Health Care / standards
  • Quality of Health Care
  • Waiting Lists