Several different compositions of semiconductor nanocrystals are subjected to numerous spectroscopic techniques to elucidate the nature of surface trapping in these systems. We find a consistent temperature-dependent relationship between core and surface photoluminescence intensity and marked differences in electron-phonon coupling for core and surface states based on ultrafast measurements and Resonance Raman studies, respectively. These results support a minimal model of surface charge trapping applicable to a range of nanocrystal systems involving a single surface state in which the trapped charge polarization leads to strong phonon couplings, with transitions between the surface and band edge excitonic states being governed by semiclassical electron-transfer theory.