Evaluation of a pilot communication skills training intervention for minority cancer patients

J Psychosoc Oncol. 2011;29(4):347-58.

Abstract

The aim of this study was to pilot test in a minority cancer patient population a communication workshop to improve doctor-patient communication skills. Thirty-two patients participated. Eighteen evaluated a face-to-face workshop, while 14 completed surveys only. Participants in the workshop group completed the Patient Report of Communication Behavior (PRCB) before and after the workshop and a course evaluation. Participants did not differ on baseline PRCB scores. Posttest scores were significantly higher than pretest scores (p < 0.01). All participants agreed or strongly agreed that they would use the communication skills; 93% agreed or strongly agreed that the skills would improve their health care.

MeSH terms

  • Adult
  • Aged
  • Clinical Competence* / standards
  • Communication
  • Education / standards
  • Female
  • Humans
  • Male
  • Middle Aged
  • Minority Groups / psychology*
  • Neoplasms / psychology*
  • Patient Education as Topic / methods*
  • Patient Education as Topic / standards
  • Physician-Patient Relations*
  • Pilot Projects
  • Program Evaluation