Making performance indicators work: experiences of US Veterans Health Administration

BMJ. 2007 Nov 10;335(7627):971-3. doi: 10.1136/bmj.39358.498889.94.

Abstract

Eve Kerr and Barbara Fleming explain how measuring performance helped transform a failing healthcare system

Publication types

  • Research Support, N.I.H., Extramural
  • Research Support, U.S. Gov't, Non-P.H.S.
  • Review

MeSH terms

  • Aged
  • Health Care Reform
  • Humans
  • Practice Management, Medical
  • Quality Indicators, Health Care / standards*
  • United States
  • United States Department of Veterans Affairs / organization & administration
  • United States Department of Veterans Affairs / standards*